Terms & Conditions

The following Terms and Conditions govern your use of this website. They describe your rights and responsibilities. If you browse, visit or shop at this website you agree to be bound by these Terms and Conditions. If you do not agree with any of these Terms and Conditions, do not use this web site.

In the context of this website, "we” and "us” means DONPARTS and "you” means you, the customer or user of this website.

These Terms and Conditions together with your order constitute the entire contract between you and us for the supply of products. No other Terms and Conditions will apply. The contract cannot be varied unless we agree to vary it in writing or by email.

DONPARTS reserves the right to make changes to these Terms and Conditions at any time because of frequent changes in Internet technology and applicable law. Therefore you should check these Terms and Conditions from time to time for such changes. 

Legal Age Restriction 
DONPARTS does not knowingly accept orders from legal minors. You must be at least eighteen (18) years of age to place an order with DONPARTS.

By placing an order with DONPARTS through this website you acknowledge that you are over eighteen (18) years of age.

Should DONPARTS suffer any damage or other losses as a result of a transaction entered into by a minor, we reserve the right to seek compensation for such losses from the parents or guardians of the minor who placed the order(s) with us.

Internet Communications
When you visit DONPARTS or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. The DONPARTS website may include inaccuracies or typographical errors. DONPARTS and any other persons involved in the management of this website may make changes in the products and prices described in this website, and to the content of this website, at any time without notice.

DONPARTS shall not be responsible for any detrimental reliance you place on this website or its contents. Use of this website is on an "as is" basis and is entirely at your own risk.

Cookies are small pieces of data stored on the web browser on your computer. Any web server (including this one) may:
Store one or more cookies in your browser;
Request your browser to transmit this data back to the web server; or
Request your browser to transmit a cookie that has been stored on your browser by another site within the same internet domain.

This web site may store cookies on your web browser in order to improve service for you on your subsequent visits to this website.

By using cookies, web sites can track information about visitors' use of the site and provide customised content. Most web browsers can be configured to notify the user when a cookie is received, allowing you to either accept or reject it. You may also inspect the cookies stored by your web browser and remove any that you do not want.

If you disable the use of cookies on your web browser or remove or reject specific cookies from this website or linked sites, then you may not be able to gain access to all the content and facilities of this website.

When you register your personal details to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. DONPARTS makes no warranty in respect of the strength or effectiveness of that encryption and DONPARTS is not responsible for events arising from unauthorized access of the information you provide.

Product Descriptions 
DONPARTS makes every endeavor to be as accurate as possible when describing products on this website. However, DONPARTS does not warrant that product descriptions or other content of this website is accurate, complete, reliable, current, or error-free.
Any representations, warranties or covenants with respect to any products referred to in this website shall be subject to, governed by, and as stated in the applicable contract governing the provision of same.

The information on this site is intended and applicable for Australian audiences only and submits to Australian legislation and regulatory guidelines.

Product Prices 
Except where noted otherwise, the price displayed for products on this website represents the full price, including GST, for the product itself.

We always seek to provide products at the most competitive prices, however we reserve the right to change prices displayed for products on the DONPARTS website at any time without notice.

Ordering Products
You may place an order by filling in the Order Form on the DONPARTS website and clicking the "Add to Cart" button.

When you place an order with us, you are deemed to have made an offer to purchase the product(s) you have chosen based on these Terms and Conditions.

We will issue you with an Order Number by email after we have received your order to purchase the product(s).

We will notify you when we process your order by sending you an Order Confirmation and tax invoice via email. Your offer can only be accepted by us after it has passed our internal validation procedures, in order to prevent credit card or payment fraud.

We retain absolute discretion to refuse service, terminate accounts, remove or edit content, or cancel orders. If for any reason whatsoever we cannot process or accept your order after payment is received, we will contact you by email or telephone.

Payment Methods 
We accept payment through PayPal, internet banking and cash.

Payment will not be processed until we have received all the relevant information.

The processing of payment for Orders placed on a weekend or a Public holiday will not begin until the next working day.

We process PayPal payments when you checkout from the product order screen.

Your Account Details 
It is your responsibility to provide your exact email address, delivery address, billing address and telephone number. Any incorrect information provided may lead to a delay in delivering the product(s) ordered by you .

You are responsible for the confidentiality of your account password. Only your password and account details are stored on a secure server for ease of use in processing future orders or for warranty claims. No credit card details are stored by us. The information is only used to process your orders, for statistical purposes that may improve our website and its services, and to allow us to notify you of special offers or new products via our newsletters. Please refer to our Privacy Statement on this website.

Delivery of Products 
You will be provided with an estimated delivery time when you checkout from placing your order. The estimated delivery times are denoted in working days – Monday through Friday excluding public holidays. Normal delivery is within 3 to 14 working days from the date of payment of your order.

We make every effort to deliver your product within the estimated delivery time. The actual delivery times may change due to changes in supply or circumstances beyond our control.
Warranties and Refunds 

Where implied conditions and warranties cannot be excluded under the Trade Practices Act 1974 ("the Act”), our liability for breach of such conditions and warranties (except for a condition or warranty implied by section 69 of the Act) shall be limited, at our option, to the replacement of the product(s); the payment of the cost of replacing the product(s) or of acquiring equivalent product(s).

You may seek a refund, credit or replacement if the product:
is or becomes Dead on Arrival (DoA) through no fault of your own,
is not fit for the stated purpose,
does not match the description on this website,
has defects that were not obvious or which we did not bring to your attention.

You are not entitled to a refund, credit or replacement if:
you have changed your mind about the product,
you have made an incorrect choice,
you subsequently found you could purchase the same or similar product for a cheaper price elsewhere,
a defect was drawn to your attention before you purchased the product, e.g. when products are clearly described as second-hand or faulty,
you failed to verify and/or accurately provide information when placing an order.
Some products sold through DONPARTS are serviced and supported exclusively by their manufacturer in accordance to its warranty terms. For products advertised and sold with manufacturer’s warranty, we request that you first contact the manufacturer or supplier for replacement or repair under the warranty terms. If the manufacturer is unable to comply, we will replace the product or issue a refund of your purchase price for that product.

Intellectual Property Rights
The material contained on this web site is protected by copyright. You may use this web site only for your personal and non-commercial purposes. Except to the extent permitted by relevant copyright legislation, you must not use, copy, modify, transmit, store, publish or distribute the material on this web site, or create any other material using material on this web site, without obtaining the prior written consent of DONPARTS.

Trade marks (whether registered or unregistered) and logos must not be used or modified in any way without obtaining the prior written consent of DONPARTS.

The web site, products, technology and processes contained in this web site may be the subject of other intellectual property rights owned by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms and Conditions. Your use of this web site must not in any way infringe the intellectual property rights of any person.

Resolving Your Concerns
If you have any concerns with, or do not understand, our Terms and Conditions we encourage you to contact us and we will make every endeavor to resolve your concerns. Our contact details are below and we will respond to your query as soon as possible.